Terms & Conditions

1. Service Agreement

This agreement governs the provision of solar energy solutions by GR Energy World, including solar panel installation, equipment supply, and maintenance services.

2. Solar Installation Services

GR Energy World specializes in comprehensive solar energy solutions:

• Residential Solar Systems: Rooftop solar installations for homes
• Commercial Solar Projects: Large-scale solar solutions for businesses
• Solar Equipment Supply: High-quality solar panels, inverters, and mounting systems
• Battery Storage: Energy storage solutions for backup power
• Maintenance Services: Regular cleaning, inspection, and repair services

3. Project Timeline & Completion

3.1 Installation Schedule

Standard solar installation projects are completed within 4-6 weeks from the date of contract signing, subject to weather conditions and regulatory approvals.

3.2 Delays

GR Energy World shall not be liable for delays caused by:

• Adverse weather conditions
• Regulatory approval processes
• Supply chain disruptions
• Site-specific challenges

4. Payment Terms

All solar projects follow structured payment schedules:

5. Equipment Warranty

5.1 Solar Panels

All solar panels come with manufacturer warranties:

• Performance Warranty: 25 years (minimum 80% output at year 25)
• Product Warranty: 10-12 years against manufacturing defects

5.2 Inverters

Solar inverters include:

• Standard Warranty: 5-10 years depending on manufacturer
• Extended Warranty: Available for purchase

6. Workmanship Guarantee

GR Energy World provides a comprehensive workmanship guarantee:

• Installation Work: 5-year guarantee on all installation work
• Roof Integrity: 10-year guarantee against leaks
• Electrical Work: Compliance with all electrical safety standards

7. Performance Guarantee

We guarantee that your solar system will perform within 90% of the estimated energy production for the first 10 years. If performance falls below this threshold due to installation issues, we will rectify the situation at no additional cost.

8. Maintenance Services

8.1 Regular Maintenance

Recommended maintenance schedule:

• Panel Cleaning: Every 6 months
• System Inspection: Annual comprehensive check
• Performance Monitoring: Continuous remote monitoring

8.2 Emergency Support

24/7 emergency support available for critical system failures.

9. Safety Standards

All installations comply with:

• International Electrical Safety Standards
• Local Building Codes and Regulations
• Solar Industry Best Practices
• Manufacturer Installation Guidelines

10. Insurance & Liability

GR Energy World maintains comprehensive insurance coverage including:

• Public Liability Insurance
• Professional Indemnity Insurance
• Workers' Compensation Insurance

11. Permits & Approvals

We handle all necessary permits and approvals including:

• Building Permits
• Electrical Permits
• Grid Connection Approvals
• Local Authority Permissions

12. Cancellation Policy

12.1 Customer Cancellation

Cancellation terms based on project stage:

• Before Site Survey: Full refund
• After Site Survey: 80% refund
• After Equipment Order: 50% refund
• After Installation Starts: No refund

13. Dispute Resolution

Any disputes shall be resolved through:

• Step 1: Direct negotiation between parties
• Step 2: Mediation with industry expert
• Step 3: Legal proceedings in Ambala jurisdiction

14. Contact Information